Riverson Capital Bank is deeply committed to safeguarding the privacy and security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our Services, as well as your rights regarding your personal information.
Information We Collect
- Personal Identification Information: Name, date of birth, national identification number, contact details (address, phone, email).
- Financial Information: Bank account details, transaction and payment history, credit card information, loan applications.
- Usage Data: IP addresses, browser type, device identifiers, website navigation behavior collected via cookies and similar technologies.
- Other Records: Communication logs with customer service, survey responses, and other voluntarily provided data.
How We Use Your Information
- To verify your identity and comply with legal requirements (e.g., KYC, anti-money laundering).
- To process transactions, manage accounts, and provide customer support.
- To improve our Services, develop new products, and personalize your banking experience.
- To communicate important updates, offers, and regulatory disclosures.
- To detect and prevent fraud, cyber threats, and other security incidents.
Data Sharing and Disclosure
We do not sell your personal information. However, your information may be shared:
- With trusted third-party service providers (payment processors, IT partners) under strict confidentiality agreements.
- With governmental authorities, regulators, or law enforcement as required by law.
- With affiliates within the Riverson Capital Group for operational purposes.
Data Storage and Security
Your data is stored on secure servers with industry-standard encryption technologies. Access is restricted